Meet The Team - Palm Beach Gardens, FL

Meet Our Excellent Team

Meet The Staff

Sarah

Practice Administrator

Sarah began her career in the dental field in 2005 as a receptionist and quickly transitioned into surgical assisting under the tutelage of Dr. Charles while at the OFS Institute in St. Louis. Eager to grow with the practice and solidify the adeptness of her ability in surgery, she finished her nursing degree and is a Registered Nurse. ACLS, PALS, BLS and x-ray certified, Sarah thoroughly enjoys being a part of a progressive team that improves the quality of life for patients. During her free time, Sarah enjoys spending time with her family and experiencing all that Florida has to offer.

Janice

Billing Manager

She is your dedicated oral & maxillofacial surgery billing manager and surgical coordinator. Navigating the financial aspects of oral surgery can be confusing, but with her numerous years of experience, She will ensure you understand your benefits and maximize their value.

Her extensive background in orthognathic surgery allows her to guide you seamlessly through your treatment journey, from initial consultation to achieving your new smile. She is there to answer your questions, address your concerns, and ensure a warm, welcoming experience. Her organized approach and friendly demeanor make her an invaluable asset to our practice.

Together, she navigate the complexities of oral surgery billing with you and ensure you receive the highest quality care and achieve the beautiful, healthy smile you deserve!

Alex

Patient Care Coordinator

Alex brings over a decade of dedicated service in healthcare administration to her role as Patient Care Coordinator at Profiles Oral and facial Surgery center. Alex’s journey in healthcare began with her Bachelor’s degree in Health Services Administration from Keiser University. I take pride in building strong relationships with our patients, understanding their individual needs, and addressing any concerns they may have with empathy and professionalism.

Outside of work, I am proud mother of three beautiful children and enjoy doing outside activities I am proud to be part of a team that prioritizes patient well-being and looks forward to assisting you with your oral surgery needs.

Jessica, C.S.T.

Certified Surgical Technologist

Jessica is a Certified Surgical Technologist at Profiles OMS, where she has been a team member since 2020. Prior to joining ProfilesOMS, she worked in Plastic and Reconstructive surgery for the majority of her career. Jessica earned her certification from the National Board of Surgical Technology and Surgical Assisting (NBSTSA) after completing her training at Palm Beach State College in 2009. Her education and hands-on training have equipped her with comprehensive knowledge of surgical procedures, sterile techniques, and patient safety.

As a Certified Surgical Technologist at Profiles OMS, Jessica is responsible for setting up the operating room, preparing and managing surgical instruments, and assisting the oral surgeons throughout complex procedures. Her precision and attention to detail ensure that every surgery runs smoothly and efficiently, contributing to optimal outcomes for patients.

In her spare time, Jessica enjoys spending time with her family. Her balanced approach to life and work, combined with her expertise, makes her a valued member of the Profiles Oral Surgery team.

Erica

Front Desk Treatment Coordianator

Erica is our enthusiastic and dedicated Front Desk Treatment Coordinator here at Profiles Oral & Surgery Center. Erica has a passion for patient care and ensures that every patient’s journey from consultation to recovery is seamless and comfortable.

Known for her warm demeanor and professionalism, Erica creates a welcoming atmosphere at the front desk. In her role as Front Desk Treatment Coordinator, Erica handles a myriad of responsibilities with efficency she ensures that each patient receives personalized attention and care. she excels in explaining treatment options in clear, understandable terms, helping patients feel informed and at case. Outside of work, Erica enjoys spending quality time with friends, family, and her daughter
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Erica’s commitment to excellence and patient-centered care makes her a trusted member of our team. Her contributions elevates the overall patient experience, making Profiles Oral & Facial Surgery center a preferred choice for oral health care.

Gabriela

Dental Assistant

Gabriela began her career as a Dental Assistant for over four years, where she honed her skills in patient care, procedural assistance, and dental technology. Gabriela’s experience included tasks such as preparing patients for treatments, taking X-rays, and supporting routine dental procedures. Gabriela is committed to ongoing professional growth.

Recognizing a passion for more intricate aspects of dental care Gabriela pursued additional training in oral surgery, which led to her current role as a Surgical Assistant. Gabriela is dedicated to staying current with advancements in oral surgery through ongoing education and professional development. Her commitment to excellence and passion for patient care make’s her a valuable asset to Profiles.

Jenna

Surgical Assistant

As a dedicated and versatile member of our oral surgery team, Jenna brings a wealth of expertise and passion to her multifaceted position. Balancing roles as a Surgical Assistant, Digital Designer, and Trauma Coordinator, her diverse knowledge and dedication ensure exceptional patient care and seamless surgical operations. Before coming to Profiles, Jenna earned a Bachelor of Science degree in Public Health from the College of Charleston, and became a Certified Medical Assistant with the American Association of Medical Assistants; this educational background has laid a strong foundation for her comprehensive understanding of healthcare practices and patient management.

Committed to advancing her knowledge and embracing the latest clinical technology, Jenna ensures our practice remains innovative and responsive to patient needs.

Laura

Treatment Coordinator

With a passion for delivering exceptional patient care and a deep understanding of oral surgery procedures, Laura serves as the dedicated Treatment Coordinator at the practice. She brings 3 years of experience in the dental and oral surgery field.

In addition to coordinating patient care, Laura is skilled in managing insurance and financial aspects of treatment, ensuring transparency and assisting patients in navigating their options.

Outside of the office, Laura enjoys spending time with friends and family, reading, and volunteering at church, which further enhances their ability to connect with patients on a personal level. Laura is dedicated to ongoing professional development and stays abreast of the latest advancements in oral surgery to provide the best possible care.

At Profiles Oral Facial Surgery, Laura is not just a Treatment Coordinator; they are a compassionate advocate for every patient’s health and well-being, ensuring that each individual receives the highest standard of care.

Your Journey to a Better Smile Begins Here.

Experience it for yourself!