Meet The Staff
Patient Care Coordinator
Ashley joined the Profiles team four and a half years ago. She works in our front office assisting with the coordination of patient flow, treatment planning and also handles the compilation of medical records for the office. She thoroughly enjoys her workplace and the reward of helping people. When she’s not working, Ashley enjoys spending time with her family, friends and dogs.
Janice is our Billing Manager and has been with the practice since 1988. She is also the hospital surgical coordinator and ensures that your medical procedure, such as orthognathic surgery, is meticulously planned to create a smooth transition to your new bite. An invaluable asset, she organizes the front desk activities and plays an important role in our Cosmetic Surgery Department as a Licensed Esthetician. She is happy to assist with any questions you may have regarding your insurance. Her competence, warmth and approachable qualities will help you feel like a welcomed member to our practice.
Sarah began her career in the dental field in 2005 as a receptionist and quickly transitioned into surgical assisting under the tutelage of Dr. Charles while at the OFS Institute in St. Louis. Eager to grow with the practice and solidify the adeptness of her ability in surgery, she relocated to WPB with Dr. Charles and Profiles Oral and Facial Surgery Center to work as the Practice Administrator. ACLS, PALS, BLS and x-ray certified, Sarah thoroughly enjoys being a part of a progressive team that improves the quality of life for patients. During her free time, Sarah enjoys spending time with her son and experiencing all that Florida has to offer.
Implant Treatment Coordinator
Through her dedication of personalized care, Juliette pursues her lifelong love of Oral Surgery. Her goal is to help patients feel at ease and give them an understanding about their care with us both financially and clinically. Juliette joined our team in 2015 after moving from her home state of North Carolina where she previously managed an Oral Surgery Center for 6 years. Outside of the practice, she spends her time enjoying the Florida sun with her husband and two children.
Having a diverse educational background and strong focus on patient care, Rhonda brings a broad range of knowledge with over 10 years experience in our specialty. She joined the team at Profiles one year ago and is certified as an Oral and Maxillofacial Surgical Anesthesia Assistant. Having the ability to connect with people and dedicated to excellence, Rhonda will ensure you receive exceptional care, throughout your procedure, as well as, any future visits that may arise. Rhonda resides in Palm City, from Shreveport, Louisiana, with her two children, their family dog, Rio, and enjoys spending weekends grilling out and relaxing by the pool. She is excited, committed, and looks forward to evolving with such a talented surgeon as Dr. Charles and the dynamic team here at Profiles!
Patient Care Coordinator
Erik joined our dynamic team in 2015 with previous general dentistry experience and wanted to further his career in the Oral and Maxillofacial surgery field. He is originally from Toronto, Canada and is very happy to be here enjoying the magnificent Florida sunshine. Outside the office, Erik enjoys many outdoor activities, running, biking, enjoying time at the beach and on the water. Erik is always willing to go above and beyond to make your experience at Profiles a positive experience. He will assist you in making your appointments and coordinating your care with a winning smile.
Originally from Canada, Danick has lived in Florida since December 2013. He previously was a Registered nurse, in Montreal, and has been working in a hospital setting for the past 3 years. With over 10 years of experience in the medical field, Danick brings an elevated level of patient care to Profiles Oral and Facial Surgery. Like most Canadians, he is a big fan of hockey and has been playing for several years. Danick is proud to be the newest member of the Profiles team!